It's our tendency to approach every problem as if it were a fight between two sides. We see it in headlines that are always using metaphors for war. It's a general atmosphere of animosity and contention that has taken over our public discourse.
Deborah TannenLife is a matter of dealing with other people, in little matters and cataclysmic ones, and that means a series of conversations.
Deborah TannenThe biggest mistake is believing there is one right way to listen, to talk, to have a conversation - or a relationship.
Deborah TannenIt can be the best of relationships and the worst of relationships - often at the same time. The bond between a mother and daughter is one of the strongest, but it's also among the most complicated.
Deborah Tannen