The key to conversation at work is flexibility and understanding how what you say might be perceived by others.
Deborah TannenThe allure of love is to have someone who knows you so well that you don't have to explain yourself. It is the promise of someone who cares enough about you to protect you against the world of strangers who do not wish you well.
Deborah TannenPublic discourse requires making an argument for a point of view, not having an argument - as in having a fight.
Deborah TannenIt can be the best of relationships and the worst of relationships - often at the same time. The bond between a mother and daughter is one of the strongest, but it's also among the most complicated.
Deborah TannenThe Pavlovian view of women voters - plug the words in, and they will respond - sends a chill down my spine because it sounds like an adaptation of something I have written about communication between the sexes: When a woman tells a man about a problem, she doesn't want him to fix it; she just wants him to listen and let her know he understands. But there's a difference between a private conversation and a presidential election, between what we want from our leaders.
Deborah Tannen