Each underestimates her own power and overestimates the other's

Saying that men talk about baseball in order to avoid talking about their feelings is the same as saying that women talk about their feelings in order to avoid talking about baseball.

To say that a person feels listened to means a lot more than just their ideas get heard. It's a sign of respect. It makes people feel valued.

It can be the best of relationships and the worst of relationships - often at the same time. The bond between a mother and daughter is one of the strongest, but it's also among the most complicated.

Critiquing relieves you of the responsibility of doing integrative thinking.

Part of the reason images of women in positions of authority are marked by their gender is that the very notion of authority is associated with maleness.

All communication is more or less cross-cultural. We learn to use language as we grow up, and growing up in different parts of the country, having different ethnic, religious, or class backgrounds, even just being male or female - all result in different ways of talking.