If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, CD Baby. From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don't route your best friend's call to an automated system!

Don't be on your deathbed someday, having squandered your one chance at life, full of regret because you pursued little distractions instead of big dreams.

In the end, it's about what you want to be, not what you want to have.

If I’m not saying ‘Hell Yeah!’ to something, then I say no.

Let’s never forget that whatever brilliant ideas you have or hear, that the opposite may also be true.

Five years after I started CD Baby, when it was a big success, the media said I had revolutionized the music business. But 'revolution' is a term that people use only when you're successful. Before that, you're just a quirky person who does things differently.

The most important lesson is probably to spend less than you earn.