The problem with emotion was that it was clearly something important, but-at least according to the old philosophy-it was something to overcome.

The hardest part of design ... is keeping features out.

Any time you see signs or labels added to a device, it is an indication of bad design: a simple lock should not require instructions.

If you're more susceptible to interruption, you do more out of the box thinking.

Readers always seem to think that the author has some control over the design of their books.

The design of everyday things is in great danger of becoming the design of superfluous, overloaded, unnecessary things.

I'm not a fan of technology . I'm a fan of pedagogy, of understanding how people learn and the most effective learning methods. But technology enables some exciting changes.