Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

The best kind of design isn't necessarily an object, a space, or a structure: it's a process- dynamic and adaptable.

Attractive things work better When you wash and wax a car, it drives better, doesn’t it? Or at least feels like it does.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

In design it is important to shoe the effect of an action. ... Feedback is critical.

You won't catch me giving clear lectures.

Simplicity design axiom: The complexity of the information appliance is that of the task, not the tool. The technology is invisible.