The best bosses understand the people working for them. That's the first component: what makes my people tick? What are they in it for?

And here's what management is: motivating people and putting them in places where they can succeed.

If you can't embrace both failure or the possibility of failure, or the tremendous fear of failure, you can't be wildly successful. It's just an axiomatic truth.

It's a very simple thing on the make-or-break decision, it's the guy, and that's what separates the great leaders and great successes, and if you don't listen to it, you don't have it, you're never gonna get it, 'cause it's never gonna come from someplace else.

That outgrowth of arrogance comes at a price: some people don't like is. I take responsibility for that.

You can be hard on people as long as you're just as hard on yourself.

Every business is about understanding people. Which people you have to get through. Which people you have to embrace. Which people you have to jump over. Which people you have to push out of the way. That’s the game.