The best bosses understand the people working for them. That's the first component: what makes my people tick? What are they in it for?

There are moments in business and in life when you have to say, "Failure is not an option."

And here's what management is: motivating people and putting them in places where they can succeed.

That outgrowth of arrogance comes at a price: some people don't like is. I take responsibility for that.

My philosophy is to always find the smartest people you can. Hire people smarter than you.

You can be hard on people as long as you're just as hard on yourself.

Once you realize that there are no geniuses out there, you can think, "I can do that". One reason I've succeeded is that I have that naïve sense of entitlement.