Users think they know what they want, but you get the horseless carriage effect where you're getting asked for a faster horse.
Emmett ShearIt's one of the most validating things you can do for a product is go out there and get them to commit to pay you up front.
Emmett ShearRecording interviews is like magic. a) It stops you from taking notes in the middle and b) you can play that recording for people.
Emmett ShearWho you talk to is just as important as what questions you ask and what you pull away from it.
Emmett Shear