A goal of Twitch is to be wherever gamers are, whether its on laptops and handheld devices or integrated into gaming consoles and software.

Sales is this cure all for this problem. Get people to give you their credit card and I guarantee you they're actually interested.

Who you talk to is just as important as what questions you ask and what you pull away from it.

People who are using your product and putting up with all these issues, means that they are not actually the biggest problems.

Twitch launched in June of 2011, and our growth ever since has exceeded even my expectations, which were not small. A year and a half later, the community of broadcasters and viewers has multiplied hundreds of percent.

The most common mistakes are showing people your product- don't show them your product, it's sort of like telling them bout a feature.

You have this idea that you think is awesome. You want to have that broadest group you possibly can. You don't want to just talk to 1 type of person and learn that, you want to get familiar with the space.