The question is, once you have this idea, is this enough? Is it something people would actually switch just to have?

People who are using your product and putting up with all these issues, means that they are not actually the biggest problems.

You have this idea that you think is awesome. You want to have that broadest group you possibly can. You don't want to just talk to 1 type of person and learn that, you want to get familiar with the space.

A goal of Twitch is to be wherever gamers are, whether its on laptops and handheld devices or integrated into gaming consoles and software.

Most startups are not just built for the person who is using them. When you do that, every now and then you get really lucky and... are representative of some huge class of people who all want the same thing you do... but very often that just turns into a side project that doesn't go anywhere.

Who you talk to is just as important as what questions you ask and what you pull away from it.

The one question you can't ask is, "Is this feature actually good or not?"