The best part of the character and quality of the leader is expressing who you are in the work you do and how you do it.

Few leaders are born. We learn to be leaders. We learn by working with other people and working through our philosophy.

No matter what business you're in, everyone in the organisation needs to know why

People know that pursuing a mission without achieving results is dispiriting; achieving results without a mission is meaningless.

Key to the societal significance of tomorrow's leaders is the way they embrace the totality of leadership, not just including 'my organization' but reaching beyond the walls as well.

It is the quality and the character of the leader that determines the results and performance.

... I never look at my watch if I'm talking with someone. I think that's such an insulting gesture! It suggests you're trying to gauge whether you think what they're saying is worth your time. Rushing is no way to bring out what's best in people, and I'm always looking for the best. That's what's ultimately behind my determination to take my time.