Leadership is a matter of how to be, not how to do it.

Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.

Leadership is much less about what you do, and much more about who you are.

The leader beyond the millennium will not be the leader who has learned the lessons of how to do it, with ledgers of 'hows' balanced with 'its' that dissolve in the crashing changes ahead. The leader for today and the future will be focused on how to be - how to develop quality, character mind-set, values, principles, and courage.

It is the quality and the character of the leader that determines the results and performance.

No matter what business you're in, everyone in the organisation needs to know why

The leader builds dispersed and diverse leadership - distributing leadership to the outermost edges of the circle to unleash the power of shared responsibility.