Never forget a customer. Never let a customer forget you

New customers are the best source of new business

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

The most important secret of salesmanship is to find out what the other fellow wants, then help him find the best way to get it

I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

Order (self-organizat ion): Set aside time to plan how you will spend your time. Think about what’s most important. Then do those things first.

Enthusiasm: If you don’t FEEL enthusiastic, ACT enthusiastic. Soon, you’ll BE enthusiastic. Double your enthusiasm and you’ll probably double your income.