I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

Never forget a customer. Never let a customer forget you

New customers are the best source of new business

The short-cut to popularity is to lend everyone your ears, instead of giving them your tongue

When you show a man what he wants he will move heaven and earth to get it.

Order (self-organizat ion): Set aside time to plan how you will spend your time. Think about what’s most important. Then do those things first.

Sell the interview before you attempt to sell the product