Sell the interview before you attempt to sell the product

The short-cut to popularity is to lend everyone your ears, instead of giving them your tongue

Never forget a customer. Never let a customer forget you

New customers are the best source of new business

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

Selling is the easiest job in the world if you work it hard-but the hardest job in the world if you try to work it easy.

There is an art in silence, and there is an eloquence in it too.