In a well-functioning democracy, citizens have the option of voting their political masters out of office. Not so in most companies.
Gary HamelOne doesn't have to be a Marxist to be awed by the scale and success of early-20th-cent ury efforts to transform strong-willed human beings into docile employees.
Gary HamelAll too often, a successful new business model becomes the business model for companies not creative enough to invent their own.
Gary Hamel