The problem with the future is that it is different, if you are unable to think differently, the future will always arrive as a surprise.

We like to believe we can break strategy down to Five Forces or Seven Ss. But you can't. Strategy is extraordinarily emotional and demanding.

Online hierarchies are inherently dynamic. The moment someone stops adding value to the community, his influence starts to wane.

The fact is, society is made more hospitable by every individual who acts as if 'do unto others' really was a rule.

Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to our concerns.

For the first time in history we can work backward from our imagination rather than forward from our past.

We've reached the end of incrementalism. Only those companies that are capable of creating industry revolutions will prosper in the new economy.