All too often, legacy management practices reflexively perpetuate the past - by over-weighting the views of long-tenured executives, by valuing conformance more highly than creativity and by turning tired industry nostrums into sacred truths.

Win small, win early, win often.

I don't know whether the universe contains any evidence of intelligent design, but I can assure you that thousands of everyday products do not.

This extraordinary arrogance that change must start at the top is a way of guaranteeing that change will not happen in most companies.

Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to our concerns.

Fact is, inventing an innovative business model is often mostly a matter of serendipity.

The value of your network is the square of the number of people in it.