For the first time in history we can work backward from our imagination rather than forward from our past.

Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed my expectations.

Power has long been regarded as morally corrosive, and we often suspect the intentions of those who seek it.

The only thing that can be safely predicted is that sometime soon your organization will be challenged to change in ways for which it has no precedent.

Only stupid questions create wealth.

A noble purpose inspires sacrifice, stimulates innovation and encourages perseverance.

Are we changing as fast as the world around us?