Online hierarchies are inherently dynamic. The moment someone stops adding value to the community, his influence starts to wane.

I am an ardent supporter of capitalism - but I also understand that while individuals have inalienable, God-given rights, corporations do not.

The only thing that can be safely predicted is that sometime soon your organization will be challenged to change in ways for which it has no precedent.

I live a half mile from the San Andreas fault - a fact that bubbles up into my consciousness every time some other part of the world experiences an earthquake. I sometimes wonder whether this subterranean sense of impending disaster is at least partly responsible for Silicon Valley's feverish, get-it-done-yesterday work norms.

The problem with the future is that it is different, if you are unable to think differently, the future will always arrive as a surprise.

Ideas that transform industries almost never come from inside those industries.

To be embraced, a change effort must be socially constructed in a process that gives everyone the right to set priorities, diagnose barriers, and generate options.