When a politician bends the truth or a CEO breaks a promise, trust takes a beating.

One doesn't have to be a Marxist to be awed by the scale and success of early-20th-cent ury efforts to transform strong-willed human beings into docile employees.

Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy.

The goal is not to speculate on what might happen, but to imagine what you can make happen.

In an increasingly non-linear economy, incremental change is not enough-you have to build a capacity for strategy innovation, one that increases your ability to recognize new opportunities.

Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious.

Fact is, inventing an innovative business model is often mostly a matter of serendipity.