More contact means more sharing of information, gossiping, exchanging, engaging - in short, more word of mouth.
Gary VaynerchukNo matter who you are or what kind of company or organization you work for, your number-one job is to tell your story to the consumer wherever they are, and preferably at the moment they are deciding to make a purchase.
Gary VaynerchukBe reactionary. React to what the market wants. And the market wants one-on-one real time engagement. Now that we have the tools to engage, I'm going to continue fighting for the end user.
Gary Vaynerchuk