I want people to know their palate is a snowflake. We all like different things. Why should we all have the same taste in wines?

Bordeaux would be naive not to recognize that Robert Parker was driving the brand equity. If the next generation doesn't care about Chateau Pichon-Lalande, then you have a problem.

For business, our internet love affair was a gift from the gods.

I influence anybody who is able to get through the chaos of my first impression.

Whether you're 9 or 90, stop trying to fix the things you're bad at, and focus on the things you're good at.

Be reactionary. React to what the market wants. And the market wants one-on-one real time engagement. Now that we have the tools to engage, I'm going to continue fighting for the end user.

In 2006, the Blockbuster board got together and said, ‘Do you know anyone using Netflix.’ …Look how that worked out. That is what happens when you put ten 80-year-old guys in a room…Be on record. Be on the right side of history. You don’t want to be the person that supported the Blockbuster decision.