The world has changed - through technology, through wine-making techniques, the quality of wine is greater than it's ever been. Whereas ten, fifteen years ago it was very easy to find lots of bad wine, it's kind of hard now. The technology, the science - it's like, are you kidding? We're in the golden years of wine!

I am aware of the talent I was gifted and had to execute against it. It is just being very self aware and betting on your best strength.

You cannot underestimate people's ability to spot a soulless, bureaucratic tactic a million miles away. It's a big reason why so many companies that have dipped a toe in social media waters have failed miserably.

Social media is like crack-immediately gratifying and hugely addictive.

Use every customer point of contact to weave stories about who you are and what your brand stands for.

If I could drink only one wine, it would be Champagne.

I'm just always looking forwards. I spend very little time, looking backwards.