The reason I was able to grow my business was that every day, after producing 30 minutes of wine television, I spent 15 hours a day replying to every single person's e-mail and every single person's Twitter @ reply.

There is never a bad time to start a business - unless you want to start a mediocre one.

The Loire Valley is grossly underestimated. The prices are fair, and the wines are real.

No relationships should be taken for granted. They are what life is all about, the whole point. How we cultivate our relationships is often the greatest determinant of the type of life we get to live.

Be reactionary. React to what the market wants. And the market wants one-on-one real time engagement. Now that we have the tools to engage, I'm going to continue fighting for the end user.

I want people to know their palate is a snowflake. We all like different things. Why should we all have the same taste in wines?

It's lonely at the top - if you don't like that, then you don't start a company.