It (Twitter) closes the six degrees of separation to one degree of separation

We're sharing things in our lives everyday that we wouldn't have picked up the phone to talk about ten years ago.

Good salespeople sell value and social media is the best place to find this value because of its transparency.

I want to own the New York Jets, that's what I want. And I absolutely believe I am going to own the Jets.

Know the philosophy, know the details, and ignore everything in the middle.

It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

When we launched the WineLibrary website in 1996, I didn't even own a computer yet. I just understood that there was an opportunity here to market in a different way.