A magnificent cause can overcome a prickly personality, but your ability to enchant people increases if they like you, so you should aspire to both. You’ll know that you’re likeable when you can communicate freely, casually, and comfortably with people.

Looking back on my own career, I've come to the conclusion that too much money is worse than too little.

Want to change the world? Upset the status quo? This takes more than run-of-the-mill relationships. You need to make people dream the same dream that you do.

Just do what's right for the customer, and you'll be okay.

There was no "decision" per se to re-position myself. I simply decided that I wanted to write a book that would help people influence others.

If you use social media right, you will piss people off. It's actually recommended!

To say that Windows 95 is just like the Mac is like finding a potato in the shape of Jesus and thinking you have witnessed the second coming