The telephone operator has one of the biggest roles in creating your organization's image....indeed, many people may come into contact with no one except your operator.

At the end of my life, I want to say that I made the world a better place because I raised good children, loved my wife, and empowered entrepreneurs. If I do these things, then I can rest knowing that I made the world a better place.

Hockey is the only thing that I'm not good at that I love.

This is the beauty of social media: it helps you find people and then you can contact them fast and inexpensively.

What gets me up in the morning is either my daughter crawling into bed or my sons having to go to school. I love my family. They need a certain level of economic resources. They need my time. They need my attention. That's why I do what I do...and don't do what I don't do what I don't do.

I think that no one, or very few, are born as good presenters. It's a skill that you learn.

If you just enchanted one person per day, you would make a big dent in the universe.