The A-listers and the A+ listers, are reporting the news, they're not making it.

When you give people too many choices it makes them hesitate and not buy stuff.

The record of what you do is forever recoverable because of Google. The lofty upside and scary downside makes reciprocity more important than ever. This is all good because it makes people think more before they do something that reduces their trustworthiness.

Not many people agree with what I do.

Here's what you should say [to an investor]: 'this is what my company does' It's that simple. What you're trying to do is get potential investors to fantasize about how your product or service will make a boatload of money. They can't fantasize if they don't know what you do.

Don't get stubborn, flow with the go. The key is to be open to unintended success. Some companies just can't take yes for an answer.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.