Those of us who are locked into ineffective expressions of anger suffer as deeply as those of us who dare not get angry at all.
Harriet LernerOften when someone apologizes - like a parent who says to a child, "I'm very sorry I neglected you when you were a kid" - they also ask, "Do you forgive me?," because they want the other person to be over it. However, healing can take a great deal of time. And if we forgive too quickly, we cut the process short.
Harriet LernerIt's true that over-apologizing interrupts the flow of conversation and irritates the person who has to stop and offer reassurance, like, "No, it's fine, don't worry about it." But far greater than the challenge of toning down unnecessary "sorrys" is offering an apology when one is due.
Harriet Lerner