To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.

Many successful people are no more talented than unsuccessful people. The difference between them lies in the old axiom that successful people do those things that unsuccessful people don't like to do.

Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.

If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!

Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.

Many people may listen, but few people actually hear.