Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.
Optimists are right. So are pessimists. It's up to you to choose which you will be.
Be like the turtle. If he didn't stick his neck out, he wouldn't get anywhere at all.
Failure is an attitude, not an outcome.
You can beat 80% of the competition just by showing up.
Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.