Staying in touch with contacts is as important as getting them in the first place.

Good intentions aren't enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.

Believe in yourself, even when no one else does.

By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

It's way easier to stay in the comfort zone, especially when things are going good than to go out on a limb and take some risks. My philosophy is exactly the opposite: Sometimes it's risky not to take a risk.

Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.