The cost of praising someone is nil - but every psychological study shows the payoff is huge.
Harvey MackayEthical decisions ensure that everyone's best interests are protected. When in doubt, don't.
Harvey MackayGive your subconscious a chance to work by turning your brain off from time to time. Don't focus on work or solving problems constantly.
Harvey MackayA smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
Harvey MackayLaugh often. Starting your day with a good laugh, or at least a big smile, is as beneficial to your health as it is to your mood. Scientific studies at Northwestern University and Fordham University concluded that laughter benefits the heart, lungs, stomach and other organs. It relaxes tensions, changes attitude, and increases the body's natural painkillers. And it has no harmful side effects.
Harvey Mackay