Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition

Everyone is against micro managing but macro managing means you're working at the big picture but don't know the details.

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

Technologies tend to undermine community and encourage individualism.

That is the trouble with flying: We always have to return to airports. Thank of how much fun flying would be if we didn't have to return to airports.

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

The prime occupational hazard of a manager is superficiality.