Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition

Corporations are social institutions. If they don't serve society, they have no business existing

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

Technologies tend to undermine community and encourage individualism.

Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.

Strategy is a pattern in a stream of decisions