Organizational effectiveness does not lie in that narrow minded concept called rationality. It lies in the blend of clearheaded logic and powerful intuition

If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.

The prime occupational hazard of a manager is superficiality.

Management is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

My feeling about executive bonuses is that any candidate for a chief executive job who even raises the issue of bonuses should be dismissed out of hand.

Strategy is a pattern in a stream of decisions