If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.

Technologies tend to undermine community and encourage individualism.

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

Management is, above all, a practice where art, science, and craft meet

Management and leadership are not separate spheres. The two skills work together in the larger realm of “communityship.