No generalizing beyond the data, no theory. No theory, no insight. And if no insight, why do research.

Organizations should be built and managers should be functioning so people can be naturally empowered. If someone's doing their job, if someone's working in one of your warehouses, say, they should know their job better than anybody. They don't need to be 'empowered,' but encouraged and left alone to be able to do what they know best.

Management is, above all, a practice where art, science, and craft meet

Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

What I have against M.B.A.s is the assumption that you come out of a two-year program probably never having been a manager - at least for full-time younger people M.B.A. programs - and assume you are ready to manage.

Companies are communities. Theres a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

Technologies tend to undermine community and encourage individualism.