While hard data may inform the intellect, it is largely soft data that generates wisdom.
Henry MintzbergIf you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.
Henry MintzbergEveryone is against micro managing but macro managing means you're working at the big picture but don't know the details.
Henry MintzbergNever set out to be the best. It's too low a standard. Set out to be good. Do Your best.
Henry Mintzberg