An obsession with control generally seems to reflect a fear of uncertainty.

The real challenge in crafting strategy lies in detecting subtle discontinuities that may undermine a business in the future. And for that there is no technique, no program, just a sharp mind in touch with the situation.

Everyone is against micro managing but macro managing means you're working at the big picture but don't know the details.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies.

Leadership, like swimming, cannot be learned by reading about it.

Most of the time, strategies should not be formulating strategy at all; they should be getting on with implementing strategies they already have.