Learning is not doing; it is reflecting on doing.

Strategy is not the consequence of planning, but the opposite: its starting point.

Corporations are social institutions. If they don't serve society, they have no business existing

What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.

The prime occupational hazard of a manager is superficiality.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.

So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we really communicating?