A company is stronger if it is bound by love rather than by fear.

The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

The business of business is people.

Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

I forgive all personal weaknesses except egomania and pretension.

Succession planning has been a major priority at Southwest for quite some time. We think we have come up with a winning combination of talent for our company reorganization.

To be an excellent leader, you have to be a superb follower.