A company is stronger if it is bound by love rather than by fear.

I think my greatest moment in business was when the first Southwest airplane arrived after four years of litigation and I walked up to it and I kissed that baby on the lips and I cried.

The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

You don't hire for skills, you hire for attitude. You can always teach skills.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

I learned it by doing it, and I was scared to death.

One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.