The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

It is my practice to try to understand how valuable something is by trying to imagine myself without it.

You must be very patient, very persistent. The world isn't going to shower gold coins on you just because you have a good idea. You're going to have to work like crazy to bring that idea to the attention of people. They're not going to buy it unless they know about it.

You don't hire for skills, you hire for attitude. You can always teach skills.

You have to have the service mentality in the sense that you subjugate your own ego, and you subjugate a large part of your own life to really helping other people, being successful on their behalf.

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.