The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.

The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.

The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

Treat your employees like customers.

One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.

Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.