Positions and titles mean absolutely nothing. They're just adornments; they don't represent the substance of anybody. Every person and every job is worth as much as any other person and any other job.
Herb KelleherThink small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.
Herb KelleherThe clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.
Herb KelleherThe important thing is to take the bricklayer and make him understand that heโs building a home, not just laying bricks.
Herb KelleherWe will hire someone with less experience, less education, and less expertise, than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.
Herb Kelleher