If you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more that people will devote themselves to your cause on a voluntary basis, a willing basis, the fewer hierarchies and control mechanisms you need.

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

If you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more that people will devote themselves to your cause on a voluntary basis, a willing basis, the fewer hierarchies and control mechanisms you need.

The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.

If employees aren't satisfied, they won't promote the product we need.

It takes nerves of steel to stay neurotic.

To be an excellent leader, you have to be a superb follower.