The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.
Herb KelleherYour people come first, and if you treat them right, they'll treat the customers right.
Herb KelleherThe essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.
Herb KelleherYour people come first, and if you treat them right, they'll treat the customers right.
Herb Kelleher