We act like a zero-sum society, when in reality there is a lot of non zero-sum fat to be skimmed off to everyone's mutual advantage.

The need is not for the creation of new analytical techniques specially designed for the negotiation process, but rather for the creative use of analytical thinking that exploits existing techniques.

The art of compromise centers on the willingness to give up something in order to get something else in return. Successful artists get more than they give up.

There is no shortage of disputes.

Advice: don't embarrass your bargaining partner by forcing him or her to make all the concessions.

A lot depends on the starting point.

We act like a zero-sum society, when in reality there is a lot of non zero-sum fat to be skimmed off to everyone's mutual advantage.