Game theory, however, deals only with the way in which ultrasmart, all knowing people should behave in competitive situations, and has little to say to Mr. X as he confronts the morass of his problem.
Howard RaiffaWe act like a zero-sum society, when in reality there is a lot of non zero-sum fat to be skimmed off to everyone's mutual advantage.
Howard RaiffaA mediator is an impartial outsider who tries to aid the negotiators in their quest to find a compromise agreement.
Howard RaiffaFinal-offer arbitration should have great appeal for the daring (the risk seekers) who play against the timid (the risk avoiders).
Howard RaiffaMost people, even in simple risky situations, don't behave the way the theory of utility would have them behave.
Howard RaiffaThe best practical advice then is: try to maximize your expected payoff, which is the sum of all payoffs multiplied by probabilities.
Howard RaiffaThe art of compromise centers on the willingness to give up something in order to get something else in return. Successful artists get more than they give up.
Howard RaiffaIt is always amazing to see how wide a spectrum of results can be obtained from replicating an identical negotiation with different principal actors; it makes no difference whether there subjects are inexperienced or whether they are senior executives and young presidents of business firms. That is an important lesson to be learned here.
Howard RaiffaAdvice: don't embarrass your bargaining partner by forcing him or her to make all the concessions.
Howard Raiffa