Success is the by-product when you work toward the target.

I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.

Do I take criticism of Starbucks personally? Of course I do.

Success is best when its shared

Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.

In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.

One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure