Remember: You'll be left with an empty feeling if you hit the finish line alone. When you run a race as a team, though, you'll discover that much of the reward comes from hitting the tape together. You want to be surrounded not just by cheering onlookers but by a crowd of winners, celebrating as one.

People around the world, they want the authentic Starbucks experience.

It's different when you're trying to turn something around, especially something that you built, at a time when so many constituents - the media, Wall Street, competitors, ex-employees - are all saying that Starbucks's best days are behind it, and that Schultz is never going to be able to bring it back.

Everyone must have a shot at the American Dream.

Great companies are defined by their discipline and their understanding of who they are and who they are not.

Success is empty if you arrive at the finish line alone.

To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.