Starbucks has changed the rules of engagement for the music industry.
Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
Success is the by-product when you work toward the target.
Risk more than others think safe.
While their service is ending, our responsibility is just beginning!
There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net.